At Tool Jackpot LLC, we aim to provide reliable and timely delivery of your purchases. Please review our shipping and delivery policies below.
1. Processing Time
- Orders are typically processed within 1-3 business days after payment confirmation.
- Orders placed on weekends or holidays will be processed the next business day.
2. Shipping Methods and Rates
- We offer a variety of shipping options, including standard, expedited, and overnight shipping.
- Shipping rates are calculated at checkout based on the weight, dimensions, and destination of your order.
- Free shipping may be available on select products or promotions.
3. Estimated Delivery Times
- Standard Shipping: 5-7 business days
- Expedited Shipping: 2-3 business days
- Overnight Shipping: 1 business day
- Delivery times are estimates and may vary due to unforeseen circumstances or carrier delays.
4. International Shipping
- We currently ship to select international destinations.
- Customers are responsible for any customs duties, taxes, or fees that may apply to international orders.
5. Order Tracking
- Once your order is shipped, you will receive a confirmation email with tracking information.
- You can track your order using the provided tracking number on the carrier’s website.
6. Lost or Delayed Shipments
- If your order is delayed or lost during shipping, please contact us at help@tooljackpot.com.
- We will work with the carrier to resolve the issue as quickly as possible.
7. Address Accuracy
- Please ensure that your shipping address is correct at checkout. Tool Jackpot LLC is not responsible for orders shipped to incorrect addresses provided by the customer.
8. Contact Us
For questions or concerns regarding delivery and shipping, please contact us at:
Tool Jackpot LLC
1001 S MAIN ST STE 500
Kalispell, MT 59901
Email: help@tooljackpot.com
Thank you for shopping with Tool Jackpot LLC.